Su Fairchild, MD
University of Kansas Medical Center
Integrative and Functional Medicine
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CURRENT SCHEDULE:
Normal Schedule
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- "Normal Schedule": 30 min to 6 hrs msg response during office hrs (EST); I can run late in the mornings. Evening msgs may get answered the following day. Wkends/holidays: more limited hrs and slightly slower response.
- "Working Vacation": Slower response, shorter hrs, cell signal may at times be spotty; pls allow 5 to 15 hrs. Urgent requests not encouraged.
- "Travel/Flying": Will respond when I can; likely in different time zone; may not have signal if flying over no satellite zone; pls allow 6 to 26 hrs. Likely available twice a day (times may vary slightly from day to day). No urgent requests (due to potential delay in answering); pls consider an urgent care instead.
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Licensed in VA, PA and WV; services can only be rendered while you are physically within these States at the time of service.
Conditions treated include but are not limited to: COVID, Hashimoto's and hypothyroidism, fatigue, anxiety, depression, hypertension, asthma, Parkinson's, MTHFR/COMT/etc, vitamin deficiencies, mold biotoxicity, etc.
Can prescribe Strattera or Qelbree for ADHD..
[Links to select blog articles below]
Ages seen: Usually ages 16 and up (older than 12 is negotiable).
When submitting requests, please include the same details you would tell an in person physician. This may be online, but I still need to justify what I prescribe and know what I am treating, as well as have enough information to manage your dose. All refill requests for weight loss medication need to include your current weight; BP meds should include ballpark pressures, diabetics pls tell me your sugars, etc.
Without this information, I will have to ask more questions, and this can cause a delay in your prescription being sent.
Please turn on notifications for new messages from Push Health; it is best to download the app to your phone.
When you need a refill, best to BOTH put in a request via the push health menu / dashboard AND message me (this will ensure the fastest service). There have been instances of people putting a request in, but the request does NOT show up for me. Anyone who needs to talk to me can ask for a phone call.
I usually reply to messages quickly if I am at my computer, but if I am in the middle of office hours and seeing many patients, I can be delayed. If you do not have an active request, it is easy for your messages to get lost; if I do not reply within 14 hrs overnight or on weekends, or 6 hrs during office hrs, please message me again.
There is a $5 platform fee for changing prescriptions after they are sent.
There is no fee for switching pharmacies.
Many pharmacies will contact me for refills whether or not people actually want them. Therefore I do not accept refill requests from the pharmacy; all my patients must contact me for refills and let me know how they are doing.
If there is an issue with the prescription you must communicate it to me directly; do not assume that the pharmacy will successfully communicate with me.
I do not provide paper scripts to patients; all prescriptions are sent directly to the pharmacy.
Calling your insurance for any reason is not part of my service; if I have to call your insurance, additional admin fees may apply.
CVS has a higher rate of not getting my fax the first time. If after 1 hr the pharmacy still does not have it, please ask me to re-send the fax, or consider changing the pharmacy.
Re-faxing of a prescription due to the pharmacy not receiving it will only be done up to 2 wks from the date of the original prescription; after that it will be considered a new service.
In order to keep my fees low, calling a pharmacy to find out what an issue is is generally not part of my service. If there is an issue with your prescription, I need you to relay it to me with as much details as possible; this is better than relying on the pharmacy to communicate it to me, as any faxes they send me get lost in spam.
$69.99 per consultation for single simple issues only (I reserve the right to decide if an issue is simple or not), limit of 1 pharmacy per service. Certain States require phone consultations; these generally happen "on the fly" (just put in your request and message me when you are free, and I will call when I can). Evening consults or messages may not be answered till the following morning.
Beyond single simple issues, billing is by time and complexity and can approximately be $75-180 for up to 2 issues. At this time I am not taking any complex multiple issues; those needing an appointment longer than 10 mins may be referred to a Nurse Practitioner I collaborate with.
Lab ordering fees generally vary from $40 to $75 depending on how many labs are ordered; the fee covers interpretation as well.
Phone appointments are "on the fly" (you message me, then I call back when I can); I can try to do time windows.
Steps for an “on the fly” appt:
1. Make sure I have the data I need, such as labs etc.
2. Message me on Push health: example “I can take your call from now till (time) pm”, or “I can take your call from 1 pm to 3 pm”. Make sure Push Health has your correct phone number.
3. After I see your message, I will call when I can. If I cannot make the call, we try again another time or another day.
Those needing an exact time and date for appointments can be accommodated if absolutely needed, although higher tier appointment fees will apply; anyone who "no shows" for a scheduled appointment will not be offered another (freeing up my busy schedule for someone takes special doing).
Controlled substances (phentermine, xanax, ambien, adderall, testosterone, fioricet, etc) absolutely CANNOT be prescribed. The only medication I can prescribe for ADHD is Strattera, Qelbree, Intuniv/Guanfacine, or Wellbutrin.
Medicine is legally practiced at the current physical location of the patient. At the time service is delivered, you need to physically be in a State I am licensed in (VA, PA or WV).
If you are traveling out of State and need help, it is best to create a second Push Health account under a different email with your out of state address.
Filling out any insurance form for medication is not part of my service; all other forms and letters (only on a case by case basis) are subject to fees which will be quoted as needed (minimum $50 for existing patients; minimum $150 for new patients)
I do not do insurance Prior Authorizations myself, but there is an independent 3rd party prior auth specialist who can submit them for my patients; they charge $60 per auth. The Prior Auth process is not quick, and can take 2 to 4 wks.
For Prior Authorizations, please contact Brittany:
There is a $60 fee for each prior authorization.
Please note that the success of prior auths is not guaranteed.
She will require you to provide her with the information needed to complete the forms.
MedTunnel ID: Brittany@iAIM
(MedTunnel.com is free and HIPAA secure, preferred)
Phone: 540-313-5685 call/text
Prior Auth Fax: (540) 301-0675
Please allow 48 hrs for reply as she has a full time job.
Emergency/Urgent services are not provided; if you have a medical emergency, please go to the nearest Emergency Room or Urgent Care.
I do not accept insurance, and do not provide forms for insurance reimbursement.
If your friends or family want to see me: My referral code is "sfairchild" or my direct sign in link can be used - https://www.pushhealth.com/practices/1354/new-patients/sfairchild
or
https://bit.ly/4737FEp
Vitamins can be mail ordered if not found locally:
https://us.fullscript.com/welcome/alliance (this site will have all the supplements I talk about)
https://www.thorne.com/u/AIM
Hormone testing:
Best hormone testing is done via DUTCHtest.com
DUTCH requires a pre-pay. Please call their office at 503-687-2050, and let them know I am the ordering physician. This will get you a cheaper price than ordering from their website.
Blog articles...
Anxiety and depression:
https://brainmood.blogspot.com/2016/01/epigenetic.html
Hypothyroidism:
https://drfairchild.blogspot.com/2012/12/thyroid-testing-and-treatment.html
B12 deficiency:
https://drfairchild.blogspot.com/2012/12/b12-deficiency.html
COVID:
https://drfairchild.blogspot.com/2020/03/coronavirus-covid-19.html
Magnesium:
https://drfairchild.blogspot.com/2012/12/magnesium.html
Benefits of Hydrogen:
https://integrativeresearch.blogspot.com/2023/03/hydrogen.html
Hypertension:
https://drfairchild.blogspot.com/2013/06/hypertension.html
Reflux:
https://drfairchild.blogspot.com/2012/12/reflux.html
General info about supplements:
https://drfairchild.blogspot.com/2013/05/vitamins-and-supplements.html
Tinnitus:
https://integrativeresearch.blogspot.com/2018/02/tinnitus.html
eBook...
Surviving Coronavirus:
https://www.smashwords.com/books/view/1012219?ref=sfairchild
Dealing with nails:
https://www.youtube.com/c/themeticulousmanicuristnailtutorials